Welcome to the AFSMI: Finger Lakes Chapter

The Finger Lakes Chapter of AFSMI (Association For Services Management International) offers services and support professionals the opportunity to reach their business and personal potential through education, networking and comprehensive resources.  Our chapter members include a diverse group of Sbusiness management from across western New York State.  Our AFSMI sanctioned chapter offers a local and personal presence with the power of our international parent organization (AFSMI of Ft. Myers, Florida) behind us.

Our chapter offers services and support professionals monthly local dinner meetings and the connections to an extended professional community worldwide. This creates the opportunity to grow through the development of new skills, peer networking and extensive resources development to connect within the Sbusiness community wherever you need it.  Chapter meetings in Rochester include presentations or discussions on the key subjects that our members tell us are important to their success.  All of our meetings include networking time to be sure our members are developing peer connections and resources that allow us all to share our experience and provide career development opportunities.

AFSM International
For over 30 years, since our founding in 1975, AFSM International, a global, not-for-profit, professional member-based association has been an invaluable resource for the education, information, news, training, staffing assistance, peer networking, research, and studies that customer services and support managers involved in technology-based products and solutions require.

AFSM International is the only vendor-neutral professional association dedicated to providing the educational programs, networking opportunities, and research that enhance the success of Sbusiness executives, managers, and their companies. AFSM International will continue to be the acknowledged leader in providing Sbusiness management professional and career development.